*Taxes, fees and port expenses are included. I need to cancel my booking, is there a penalty? Between days 55 and 30, you forfeit the larger of your deposit or 50 percent of the fare. The future cruise credit can only be redeemed on bookings made in USD currency, will be applied to guests cruise fare, is non-refundable, non-transferable and any unused portion will be forfeited. I booked an Ocean Suite for 3 people. As a general rule, you put down a deposit at the time of booking, and then make final payment generally 60 to 90 days before the sailing date. From 29 to15 days prior to sailing, the non-refundable component is 75% of the total fare or the standard deposit amount, whichever is greater. We will notify you of the terms of your chosen fare type before you make a booking. Crystal's representatives mentioned if the person wanting to transfer cruises was inside the cancellation penalty period, that request to have those fees waived would have to be reviewed internally by the team. LauraS The deposit and payment terms are the same. Sounds reasonable to me. I read the policy and it seems like we will only lose $50 but I am unsure. Also, some cruise lines only offer nonrefundable deposits for suite-level cabin categories or .css-hghiur{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;font-weight:var(--chakra-fontWeights-medium);border-bottom-width:1px;border-bottom-style:dotted;cursor:pointer;color:var(--chakra-colors-blue-base);border-color:var(--chakra-colors-blue-base);}.css-hghiur:focus-visible,.css-hghiur[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}.css-hghiur:hover,.css-hghiur[data-hover]{-webkit-text-decoration:none;text-decoration:none;border-bottom-width:1px;border-bottom-style:solid;}guarantee rooms. For guests in Suites or embarking on holiday or non-US sailings, see Disney's, ** Applies to guests in Non-Suites/Non-Concierge Staterooms on 6 to 9 Night Cruises where embark or debark is a U.S. Let's connect! Some new sailings also have specific residency requirements in addition to vaccination requirements. I'm Editor-in-Chief and co-founder of Cruiseable. Privacy Policy, * based on double occupancy; for solo travel, see. 76 days prior to sailing. Total Fareis defined as cruise fare, air supplement, optional transfersand pre/post cruise v, Health Protocols and Requirements for Sailings, Youth Programs (Under 2 & 2-11 years old). I'm going to double check this now as it seems you get 5 different answers at Carnival if you speak to 5 different people. According to representatives from Crystal and Royal Caribbean whom Cruise Critic spoke with, the best way to switch an existing booking to one of these new sailings is for you or your travel advisor to call the cruise line directly -- though there may be fees to transfer an existing booking to one of the new itineraries. Catching up with Ritz-Carlton Yacht Collection - What's it Like On Board Evrima? They'll also probably do the move without changing the booking number. Ehe Early Savers Rate was why the $50 fee was charged. Carnival Cruise Line is providing an option for passengers with cruises scheduled to sail this month to cancel. You can call and find out what the penalty is but I am positive you will have to pay one. Before Carnival's Guest Admin Department does the actual transfer, they will call the travel agency releasing the booking, speak to the owner or manager and verify that all the information in the letter is correct. Travel insurance will cover from 100% to 75% of trip-paid-exposure depending on the plan. Your rating has been submitted, please tell us how we can make this answer more useful. Many of these new sailings require passengers to be fully vaccinated against COVID-19. I had a similar issue awhile back. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. You will loose $50 per person and the remaining deposit will be credited to you as a future cruise credit. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, http://www.carnival.com/request-forms/reimbursement-form.aspx, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Our TA did it for us,but Carnival got their extea money right off the bat. By proceeding, you agree to Cruise Critics. Since both are carnival cruises and early on I am hoping we don't lose the deposit. This is only my second cruise so I am still a newbie. CC Help Jenn When I booked the special was half off deposits which made them $125 a person with a $50 on board credit for each room. Port (Non Holiday Sailings). The easiest way to do this (as I have done it a few times), is to seek out another ship/sail date you want (you may even find one that is less than what you paid already and then the $50/pp loss will not be so bad). I dont have a PVP. Booking(s) successfully added to your profile and cruise companion group. Choose Where to Use Your Cruise Deposit. We didn't care for our first PVP that Carnival assigned to us. We have ground transportation partners everywhere, and theyre all committed to your safety and comfort as they get you to your vacation. And while that information is available online as cancellations happen, each guest should also receive direct communication regarding those options at the time of the cancellation. 4 - 5 days: $150 USD per person: $300 USD: 76 days prior to sailing: 6 - 9 days: $250 USD per person: $500 USD: 91 days prior to sailing And Super Saver fares have non-refundable deposits. Whichever you choose, youll enjoy the same peace of mind because we take care of everything. I called Carnival and got several different answers. "Given that our policies are so relaxed at this time, it is fairly easy to transfer a booking," a spokesperson for Crystal told Cruise Critic. For example, if you have paid in full for the cruise at the time it is cancelled, your FCC will be issued in the amount you paid. Any cruise that has a stop in a Canadian port has been canceled through February 2022 Cancellation Policy Due to COVID-19 If your cruise was canceled, you'll receive a 125% future cruise credit of the deposit and 100% future cruise credit of any additional money paid that you can use on any sailing booked by September 30, 2022. Current refund policies for cruises cancelled by Carnival include an enhanced option that adds onboard credit in exchange for choosing an FCC over a refund. When you cancel the cruise: Full refunds are issued for cancellations made 76 or more nights before sailing for short cruises up to 5 days and 91 or more nights before the sail date on longer sailings. COVID-19 specific refunds: Carnival has not finalized its policies relating to COVID-19, but the current ticket contract provides for possibility of denial of boarding for any guest who is not fit to travel and under those circumstances, no refund is given. We have 2 future cruise deposits/on board credits on Princess.can we transfer that to Carnival.now that they are part of the same parent company? When you cancel the cruise: Deposits under Carnival's Early Saver program are non-refundable. Yes you can change sailings only take a minute. The amount of onboard credit you get from Royal Caribbean with a NextCruise Certificate depends on the length of cruise you select. If you would like to transfer your reservation to a travel agent, please complete this form. Here's Why You Shouldn't Panic, Royal Caribbean International Cruise Line Refund Policies, P&O Cruises Reveals Nicole Sherzinger as Godmother of New Ship Arvia, Carnival Miracle Set to Become Fourth Carnival Ship to Sail From Galveston, Life at Sea Cruises Opens Sales for World's First Three-Year Cruise, Oceania Reveals Giada de Laurentiis as Godmother of New Ship Vista. If you cancel, then you will only have $800 rolled over to a new cruise, and when you go to book you will have to cough up the other $200 to meet the full $1000 deposit again (unless you find a reduced deposit sale again by chance). to me "Switching" is much better than "Canceling" as you can make the change without any more outlay of cash. By Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Do Not Sell Or Share My Personal Information. I also don't want to take a spot for someone else who is trying to get exemption, we just don't know if we take her and just enjoy the ship. All cancellations that occur prior to final payment due date will receive a non-refundable and non-transferable . But I feel relieved that Carnival will not downgrade my level of class (Ocean Suite). I do not believe upgrades will transfer with it so you may be on a lower deck than. 19952023, The Independent Traveler, Inc. Mega-Chart: Compare Hurricane Sandy Cruise Line Compensation, Hurricane Harvey: A Look Back at the Storm. **Christmas, New Year's and holiday sailings require a final payment 90 days in advance. I'm @jdlasica on Twitter. Future Cruise Credits are an option for guests who either choose to cancel their cruise up to 48 hours before the sail date via the Cruise with Confidence program, or . For Carnival-owned Princess Cruises and Holland America Line, cruise credits will be given automatically for select cruises canceled in 2021 but if you want a refund, you will need to fill out an . When Carnival cancels the cruise: Full refunds are available, as are options to accept future cruise credit with added onboard credit, based on the length of cruise. 2. have announced new vaccination requirements. These and Your Booking Confirmation are the Terms and Conditions under which You book Your cruise holiday and travel on any Carnival Cruise Line product We sell You. Standard cancellation policies are outlined in the ticket contract. You have reached the maximum number of items in your favorites list. They will charge you when you make the call. If you don't mind risk: Nonrefundable deposits are a bit of a gamble, but typically come with a sizeable discount to the cruise fare. Started June 21, 2021, By Used to, they would add it to your balance, but now you have to pay it when you move it. Of course, now more than ever, it pays to do your research before moving your booking to one of these new sailings. You can check the status of your cruise on the canceled cruises page. Does anyone know if I will still be able to keep the per person room rate? While cruise deposits historically were refundable, more cruise lines have begun to offer nonrefundable deposit options. Guests must sail within 24 months from the date of the cancellation. Contact us to start the process! Cancellations that occur after the final payment due date are subject to standard cancellation penalties. What are the pros and cons of a nonrefundable cruise deposit? neither military or past guest shouldn't have any cancellation/change fees if before final payment -right? So this means it will just be me and my 10 year old daughter. Carnival Cruise Line's refund policies are dependent on the length of cruise, the type of fare you purchase, and the time frame in which you make changes or cancellations to your booking. If you can meet the entry requirements for places like Bermuda and St. Maarten, you're good to go. Do you have drink packages or programs onboard? Royal Caribbean states a $100 per person change fee would be required for all reservation transfer requests outside of final payment. First question: how much of the deposit will we lose? You are entering into this contract with Carnival plc trading as Carnival Cruise Line (Carnival), ARBN 107 998 443. Princess Cruise Line's Future Cruise Credit (FCC) is credit that you can use for your next Princess cruise. All - thank you all for the information. opt for the Shore Excursions offer for a $50 credit per stateroom for every port of call you visit on your cruise. Deposit: 55 to 30 days: . But I called and did it. Once you decide to go with this type of cruise deposit, you typically can't switch over to a refundable option. For guests in Suites or embarking on holiday or non-US sailings, see Disney's refund policy, ** Applies to guests in Non-Suites/Non-Concierge Staterooms on 6 to 9 Night Cruises where embark or debark is a U.S. Be sure to check all entry and vaccination requirements for your embarkation destination, along with flight availability. YOUR AGREEMENT WITH US. The booking can be transferred at any time up until final payment. If you paid early saver, you most likely will lose your deposit as Carnival doesn't allow changes with Early Saver.
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