I am very surprised that these Australian cancellations have been decided. The drink package included with Princess Plus covers beverages up to $15, while Princess Premier covers those up to $20. In either case, if you've booked your own airfare, you will have to contact your airline. Princess Vacation Protection Platinum To obtain your state-specific Certificate of Insurance providing the terms, conditions and exclusions of the certificate, visit PVP Platinum. Will be very interesting to see where all of this lands! If you purchased Princess Vacation Protection, it will not carry over if you cancel and a new booking is made. It would be nice if they moved it into 2023 since we always cruise in Feb or Mar so having it expire in Dec does us no good. This included that first five-night voyage that included visits to San Francisco in California and Ensenada in Mexico. Life happens, however, and it's good to be prepared for when the unexpected happens. The Carnival-owned cruise line is informing guests of cancellations that impact two ships. Refunds and FCCs are typically processed within 30 days of receiving the request or 30 days after the deadline for making requests, whichever comes earlier. Though may other Magestic cruises have been. Princess Cruises offers two levels of PVP Standard & Platinum. Then I get an email that my Royal Princess Sydney to Hong Kong is canceled for the 2nd time. Travel Insurance Benefits2(Underwritten by Nationwide). FCC for my deposit paid. One day after Princess made their decision, but it was pretty clear down here that this decision was coming. This plan provides insurance coverage that applies only during the covered trip. Canada. Powered by Invision Community. CRUISE HIVE LTD 2008-2023. Even though some cruise lines have already resolved their staff shortages, for Princess Cruises, the situation has forced the cancellation of 11 voyages. For UK Guests: Please note any FCCs issued for the cancellation of a cruise booking by Princess Cruises after 1 July 2021 are not covered by ABTA's scheme of financial protection, although any booking made using the FCC will be protected up to the amount of the refund due on the original booking. I was told by my TA that it could take a few weeks for the new FCC to be reinstated, aswell as the FCC we already had from 2020 that we had used towards this cruise. For sailings departing on or after November 1, 2021, Princess Cruises' Cruise With Confidence program no longer applies, and refunds will be given according to the above schedule. If you do not have the original card, contact Princess Cruises Gift Card Customer Service at giftcardsupport@princesscruises.com or 1-855-426-0168, and a new Princess Cruises Gift Card will be sent to you. Thats why we offer Princess Vacation Protection (PVP), which provides a cancellation fee waiver1 plus travel insurance benefits2 and 24-hour worldwide CareFree Travel Assistance3. My cancellation notice shows for each of us 1/2 of the cruise fare and the cost of insurance as cancel fees, now I need to stay on top of it and make sure these fees do indeed turn into FCC. I was told by my TA that that amount would be issued within a few months as a. The book with confidence and the January rebooking option from Princess, if you cancel shows in my account as sail by Dec 31, 2022. In mid-April, Princess announced cancellation of all cruises through June 30. Per head of population Australia is one of the strongest cruising markets and we would have filled up cruises without doubt. I was told by Princess that it is refundable..but not if you go thru the insurance for a refund or for fcc. For UK Guests: Please note any FCCs issued for the cancellation of a cruise booking by Princess Cruises after 1 July 2021 are not covered by ABTA's scheme of financial protection, although any booking made using the FCC will be protected up to the amount of the refund due on the original booking. Princess Cruises stated, Over the past year we have operated hundreds of cruises thanks to the tens of thousands of our Princess team members that have rejoined our fleet to deliver exceptional Princess vacations. For excursions involving helicopter flights, you must cancel your booking by 12:00 p.m. on the day after embarkation. Due to labor challenges, Princess Cruises is forced to cancel 11 sailings for the Diamond Princess cruise ship, resulting in a delayed return to service. With the uncertainty surrounding cruise vacations continuing, Princess Cruises is . I was fearful that my 91 year old Dad may catch the virus, otherwise my husband and I would have gone. Posted February 1 . CRUISE HIVE LTD 2008-2023. Check "Finding Future Cruise Credits and Deposits" below for details. Looking at the list of when ships are restarting that is herehttps://www.princess.com/plan/cruise-with-confidence/cruise-health/frequently-asked-questions/, only the Diamond Princess doesn't have a restart date. Need help? Fortunately that was was rebooked but where's my air?? Passengers canceling with the relevant windows will receive refunds as noted, less any cancellation fees, which will not be refunded as onboard credit or otherwise. These cover the transatlantic voyage from the U.S. to Denmark, Baltic sailings, and return transatlantic voyage from Europe. If I'm out the insurance and deposit no sweat. What is a Future Cruise Credit (FCC)? Type text, add images, blackout confidential details, add comments, highlights and more. Well our cruise went down in price considerably after we paid our final payment. Maybe I will do a land trip if Covid testing is withdrawn. The cruises include departures out of Hong Kong, Brisbane and Sydney. Trip Interruption: Up to 150% total trip cost reimbursement formissed, prepaid cruise arrangements and/or the cost of one-way airfare if you must start your vacation late or need to come home early due to illness, injury and more. (Onboard credit is only applicable to guest 1 or 2 on a booking and is not applicable to upper berth guests). Princess Medallion Class summer cruise vacations sail to incredible destinations including Alaska, the Caribbean, Mediterranean, British Isles, Scandinavia and Canada & New England. They could have waited longer than we could, but also decided to cancel, as they originally thought they must cancel at 30 days and wanted to be sure. Not everyone would agree, and that's fine, we all have different concerns. This was a replacement cruise for a cruise that I can't even remember anymore! If you've found yourself in the unfortunate situation of having to scrap your booking, we'll tell you what you need to know about Princess Cruises cancellation policy, what fees may be associated with the cancellation, and what it will take for you to receive a refund, if eligible. Received Princess notification of my cruise they cancelled. I hope to never have to deal with a cancellation again. I like to be prepared.. (North American Guests Only) If you have your original Princess Cruises Gift Card, a credit will be added back to that card, so always hold on to your gift cards even after you fully use them. The second option is a full refund of the cruise fare paid, but this must be requested using an online form by July 15, 2022, or guests will automatically get the FCC option. Thanks for the info about calling the Cost Center if rebooking before the FCC has been refunded. . Princess is extending its 'Book with Confidence' program to summer 2022 sailings, including all cruises departing through Sept. 30, 2022, for all bookings made by March 2, 2022. Princess Cruises' Book with Confidence Policy NEW [Temporary] Policy: Cancel up to 30 days before you sail, and get your cancellation fees back as a Future Cruise Credit (FCC). Enjoy up to 35% off Cruise Fares + 7 Princess Perks Princess Perks include up to $150 onboard spending per person (all four guests in a stateroom), Drink Package, MedallionNet Wi-Fi, Premium Dessert Package, Fitness Package (2 classes), Medallion Wearable shipping, Crew Appreciation + $100 Deposits. It was rescheduled for April 2022 and then rescheduled to April 2023. I am confused: We are booked om magestic princess jan 29th australia/New Zealand. Princess passengers whose cruises are canceled have several options. They will receive 100% of the cruise fare paid in the form of FCC. The program allows guests to change their vacation plans up to 30 days prior to the day of departure, receiving cancellation fees as a future cruise credit. That's what I was told by my TA, but it is not what I expect. 3 Travel Assistance services are non-insurance services provided by LiveTravel International. So even with your non-refundable deposit, you dont expect to be out any money at the end of the day? So, what happens when you book a Princess cruise and have to cancel it? As of 2021, it is the second largest cruise line by net revenue. The cruises would also be offered not with the Diamond Princess, but with Discovery Princess or Crown Princess. One major reason I bought Princess' insurance for this trip was the CFAR reason provision, which I snipped and included here. We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. I just canceled a cruise we were supposed to be on January 31st. If you are booked on a Queen Mary 2 or Queen Victoria voyage sailing before January 3 or after February 23, 2023 and wish to cancel, our standard cancelation policy applies and Cunard shall be entitled to levy a cancelation charge as a percentage of the fare paid in . For those that paid with prior FCCs, how was the new FCC plus CC total calculated? FCCs issued in lieu of refunds are refundable (Refundable FCCs); otherwise FCCs are not refundable (Nonrefundable FCCs). July 8, 2013. Princess Cruises: Effective immediately, Princess Cruises' Book with Confidence is now extended to summer 2022 cruises, including all sailings departing through September 30, 2022 (previously . Cruises or cruise portion of cruisetours 3-6 days: $15pp for inside/oceanview and $25pp balcony/suite; 7-10 days: $25pp for inside/oceanview and $50pp balcony/suite; 11-16 Days: $75pp for inside/oceanview and $100pp balcony/suite; 17-44 Days: $125pp for inside/oceanview and $150pp balcony/suite. Princess may sometimes also elect to award a good-will FCC, or bonus FCC. Princess . Even better, you can also apply any such credit toward many other charges on your booking, including*: Because FCC is like store credit, it can be subject to cancel fees like any other type of payment. FCCs are non-transferrable but may be used to pay for others on the same booking. window.__mirage2 = {petok:"Qddf2I9l1A9H_69ZQRyFvWyBG4Z5oV6EVUBcilrF3UU-31536000-0"}; Cruise with Confidence seems the more flexible option as things stand right now. For sailings departing on or after November 1, 2021, Princess Cruises' Cruise With Confidence program no longer applies, and refunds will be given according to the above schedule. Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. See more info here and choose the perfect Princess package for you! Actually I do see by doing a cruise search that the Diamond has a restart date of March 24, 2023 from Japan. Trip Delay: Up to $500 for any pre-cruise trip delay expenses and/or post-cruise trip delay expenses up to $1,500 (not to exceed $1,500 for both pre- and post-cruise delays) for meals, hotel and transportation. Onboard Credit is only per person for the person using the Future Cruise Deposit; it does not carry over to any other passengers in the stateroom. For full Book with Confidence and COVID-19 Protection Program guidelines, visit www.princess.com/bookwithconfidence. These are two separate situations. Its designed to assist booked guests if, as a result of being suspected of having or testing positive for COVID-19, or as a result of government travel restrictions put in place within 30 days of embarkation, they may be unable to travel to the cruise embarkation port, may be denied boarding, may be quarantined on board or disembarked early. No matter what option guests choose, the cruise line is also extending a special offer to receive 10% off any cruise up to 15 days long. I wonder where the Royal will go? Maybe it will reappear in 2024 but we were not given a choice. Because the only concern you should have on vacation is how to get the most from your time away. If Princess feels its not going to work out for the 2022/2023 season, why didnt they just cancel all the ships that were planned to sail there? Wow. . That's where Cruise with Confidence comes in. Another poster said they had paid for second cruise and Princess refunded to credit card when FCC was eventually applied. Im not even hopeful of that. Additional information about Princess Cruises is available through a professional travel advisor, by calling 1-800-PRINCESS (1-800-774-6237), or by visiting the companys website at princess.com. . Once that FCC appears, I will share the amount and the expiration date. Future Cruise Deposits cannot be added to a booking after the booking has been paid in full and may not be combinable with other promotional offers. In fact it was the opposite. Guests will automatically receive the FCC if the refund option is not chosen. If I have an onboard credit (OBC) from a Future Cruise Deposit (FCD) on a booking that is cancelled, will the OBC be honored on my next cruise?Yes, it will. Princess Cruises Announces Brand New 2023-2024 Itineraries, Photos Reveal Progress at Carnival Cruise Lines New Port, Cunard Line Unveils Historical Photo ExhibitionFrom Past 100 Years, Royal Caribbean Cuts Back on Housekeeping Service, Fourth Carnival Cruise Ship Will Be Based Out of Galveston, Texas. Princess Vacation Protection can be purchased at the time of booking or up until final payment.You are considered enrolled as soon as the plan cost has been paid. Vaccinated cruises are available to those who have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the sailing day (not counting embarkation day) and have proof of vaccination. Princess Vacation Protection can be purchased while booking your next cruise vacation on princess.com, by contacting your travel agent, by calling 1-800-PRINCESS, or on Cruise Personalizer. Now to deal with the refundable part back to my Princess Gift Cards. Discovery Princess Cruises from Los Angeles Departing through March 20, 2022 View Details & List of Affected Cruises (PDF) Select Cruises from Australian Ports on the Following Ships: Coral Princess through January 17, 2022 Royal Princess through March 9, 2022 Sapphire Princess through April 8, 2022 Onboard Credit not applicable to the World Cruise and World Cruise Segment Voyages or non-world cruises 45+ days in length. I canceled my 28Feb2022 cruise 62 days prior. Future Cruise Credits (FCC(s)) may be awarded to guests for many reasons, including if their cruise is cancelled. Other items purchased prior to the start of your cruise will also be refunded. We chose the latter. Will be interested to see if they extend my FCC that is paid on the Royal they just canceled. Call us at 800-338-4962 or inquire about a vacation here. 19952023, The Independent Traveler, Inc. Princess New Cancellations as of March 14th 2022. Edit your princess cruises refund request form online. The second change the line made is. I was on the Diamond in Nov on a cruise tour. If an FCC has been applied as a form of payment, Princess will first deduct any imposed cancellation fee from such FCC before assessing cancellation fees on other forms of payment. Princess Cruises ; Princess Casino Booking Cancellation - Question about Feeds, FCC, Vacation Protection, etc . In the event an FCD had reached its expiration date since being applied,please contact our Customer Relations team to have the OBC reinstated. Has anyone even heard any rumors as to whether Princess may extend the Dec 31, 2022 deadline for using FCC's? Not sure why it's not on the "restart" list, maybe you are right? Royal Princess cruises in Asia are also no longer taking place from September 5, 2023, through October 10, 2023. You may also receive a refund for part of your cruise fare depending on the length of your itinerary and how far in advance of your departure date that you cancel. I canceled my 28Feb2022 cruise 62 days prior. You . In the event any guest believes any cancellation fees have been applied in error, they should contact us. Many tested positive and were put in quarantine cabins for the remainder of the cruise. It helps to understand the differences between these, as you get them for different reasons and they can be used for different items. It comes as the cruise line is dealing with labor shortages while occupancy levels rise across its ships. If you are delayed starting your trip or returning home, you may be reimbursed for expenses that were not arranged through Princess including meals, hotel, and transportation. Every cruise line calls it something different! We strongly recommend that all eligible guests be up to date with their COVID vaccines. I don't understand your comment about PVP - surely it is as you initially thought. We'll send you a weekly newsletter to your inbox. Passengers whose bookings began with a nonrefundable deposit will not receive the deposit amount back. I also wondered about the odd amount in my FCC account, then a few days later I happened to notice that Id missed seeing a refund of the Government tax portion of my payment on my credit card. The lesson I've learned is to wait, book late and get a better price. Q: Am I protected by my Princess Vacation Protection plan if my mother, who is not traveling with me, develops pneumonia and I have to cancel my trip to care for her?A: Yes! (Photo by Ashley Kosciolek/The Points Guy) For those who made bookings by April 29, 2022, for sailings departing before December 31, 2022, Azamara is allowing passengers to cancel as little as 48 hours ahead of their sailings. Its another cancellation day for select guests booked with Princess Cruises as the cruise line has canceled sailings for Regal Princess in the Baltic and Royal Princess in Asia. 100% of full fare. All Rights Reserved. Now it has been canceled. "Currently, we are providing guests with cruises booked through Jan. 31, 2022, who may want to consider sailing at a different time, the option to rebook at a later date or receive a full. Let's face it, canceling for something like COVID is always a gamble. In our case we had cancelled cruise and chose a Replacement cruise from Princess list. Major Cruise Line Ready to Resume Cruise Operations in Australia, Photos Reveal Progress at Carnival Cruise Lines New Port, Cunard Line Unveils Historical Photo ExhibitionFrom Past 100 Years, Royal Caribbean Cuts Back on Housekeeping Service, Fourth Carnival Cruise Ship Will Be Based Out of Galveston, Texas. Sorry it I used the wrong terminology for Princess when I said CwC instead of Book with Confidence. . Actually, it states Contact Center, my error. My TA also said the Princess Insurance was non refundable. Full Refund Time Frame. Our FCCs must be booked and sailed by December 31, 2022. The ships first return voyage will now depart San Diego on November 13 on a seven-night itinerary including calls to Loreto, La Paz, and Cabo San Lucas. Princess Cruises said, In light of the ongoing war in Ukraine, we have made the difficult decision to cancel Regal Princess 2023 Baltic Program out of Copenhagen.. Will see what our PVP will do about our Vista suite. Even if they are not traveling with you, if someone in your immediate family is diagnosed and treated for an illness, you may request a refund to the original form of payment. Princess Cruises extends its Book with Confidence policy to provide further flexibility for 2022 Summer vacations. Its not yet known where the ship will be deployed instead, but it is likely to remain based in the U.S. Princess Cruises is offering compensation options to impacted Regal Princess guests.
