This business is in an industry that may require professional licensing, bonding or registration. They have not kept their word and they care nothing about the time they make you wait. Sign up to receive our free weekly newsletter. Ran out of heating oil in new home on a Sunday in December. Love their staff. Put $0 down on the latest energy-efficient systems. Petro am Inc - Company Profile and News - Bloomberg Markets Bloomberg Terminal Demo Request Bloomberg Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg. He was very professional and was able to asset the situation and solve it quick. Additionally, HollyFrontier owns Petro-Canada Lubricants Inc. whose Mississauga, Ontario facility produces 15,600 . The company delivered oil even though there was lots of snow. Say I lock in to a contract with them my oil won't go over $2 a gallon and if it goes lower I would get the lower price, but I never did. Since the beginning of Star's Fiscal Year 2000 (October 1, 1999), including these acquisitions, the Partnership will have purchased 18 propane and heating oil companies, representing over 60,000 customers and approximately 50 million gallons of annual volume at an aggregate purchase price of $58.4 million. All Rights Reserved. They have been servicing our house for 20+ years. Great! The one-hour program features market and geopolitical discussions with a rotating panel of influential voices including thought leaders, CEOs, policy makers and economists. They were competitive in cost and did an excellent job. View contact profiles from Petro Popular Searches Petro Petro - Inc petro Co In our quest to provide next level service, we expanded our service offering in 2000 to include project management & construction capabilities and adding our Weights and Measures Accreditation in 2004. from Massachusetts to Virginia. We have been using this company since 1982 they are wonderful They come on time they work with you and do a great job. They do the job correctly. I should have known with all these 1 star reviews.. Next time Ill do my homework as you should too and NOT TRUST PETRO OIL. Business Profile Petro Home Services Fuel Oil Multi Location Business Find locations Contact Information 650 Knowles Ave Southampton, PA 18966-4102 Get Directions Visit Website (800) 645-4328. We're the only name you need to know for all your heating, cooling and other home comfort. Called for service at 7:30 Monday morning. Petro Home Services insights Based on 122 survey responses Areas for improvement Overall satisfaction Sense of belonging Trust in colleagues Don't Trust Billing Clerk (Former Employee) - Remote - February 15, 2023 This company will hold your pay because the managers cannot tell the truth. 2023 Petro Home Services. Exceeded my expectations! They are always professional. We offer everything from home safety to energy saving tips. In these early days, we were a team of four employees learning the ropes and building expertise. ", In addition to this acquisition activity, Petro, our heating oil division, has added approximately 4,600 net new customers this past quarter through internal marketing. Petro Home Services is Americas #1 home heating oil and total comfort services provider. For example, in February, the cost was $3.20, and in October, it was only $2.90. That's peace of mind. Come May I receive a bill for just under $2000. The average price of heating oil in Suffolk County for the week of 12/19/2022 was $4.80/gallon, a far cry from what we were charged. Do not use them!! To find more licensing information for your state, visit our, https://www.petro.com/petro-locations/al/hicksville-ny. Worst company if you need customer service. I left the company. Unbelievably professional and courteous business all around. Feel free to search through our home services resources and see if we can help to answer some of the questions you may have about various home systems, installations and maintenance requirements for But they had done very good work up to that point so i just paid them. Earlier that day, we were approached by a salesman for Slomin's oil, inviting us to lock in an oil delivery price of $3.50 and a service agreement, which we declined because we already have an annual contact with Petro, with a service agreement for which we are billed separately. We have service plans, equipment installation and repair services to meet your needs. They need to improve their call-center service since it seems I'm always on hold for 15 minutes or more to call for service. October 19, 2004. Customer service person was very nice, but repeatedly told me that they sell complete systems only and do not replace components. fix it quickly, which we really appreciated with outside temperatures so low. Whatever it was, they fixed it. Thank you, you have successfully subscribed to our newsletter! In commenting on these developments, Irik Sevin, Star's Chairman, said: "We are, of course, very pleased with Star's strategic acquisition program which has enabled the Partnership to opportunistically purchase many high quality companies that are integratable into our historic operating businesses. The technicians were professional. While we, of course, remain interested in individually large opportunities, we are particularly excited that this disciplined approach has enabled us to buy so many smaller but highly attractive businesses. Until 1991, it was a crown corporation of Canada (a state-owned enterprise ). They called at 2:30, said they had one stop before me and would be here around 3:30. . Jeff Woosnam While the efforts of the Partnership's acquisition departments and Petro's selling efforts are largely accountable for these results, we believe volatile energy prices also have contributed to this performance. I tried to call to discuss the matter (basically that I only discontinued service because the terms I signed up under were not were not honored) and did not think I should be penalized for Petro's mistake (yes i undersatd that the credit was if i continued service for a year, which I would have done). Maspeth, NY 30d+. I had my oil tank relocated and in order to get a delivery I had in no uncertain terms I had to use their technicians to approve the work. This prompted us to research the price of oil from different providers across Long Island for that week, none of which were charging over $4 per gallon for heating oil, and to look at the average compiled by NYSERDA & the U.S. Energy Information Administration. They also charged me tax and i had to fight them on that. Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. There was no cost, we have a contract with them. Star owns a controlling 72.2% interest in Total Gas and Electric, which sells natural gas and electricity to approximately 110,000 customers in the Northeast and Mid Atlantic. 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I emailed to the email address appeared on the new customer solicitation letter. Petro Holdings serves customers throughout the United States. If you continue to use this site we will assume that you are happy with it. K.W. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. You can rely on our experts to take care of many other home comfort services, too and our dedicated team is always working to provide better service. I left them in December and went with another energy group. They are very reliable and prompt when there is a problem. Your home is one of yourmost valuable possessions, and at Petro Home Services, we are committed to ensuring that it is energy-efficient and well-maintained. History. A discussion about the tax policy because it was a permanent fixture not a repair. Ok fine. When autocomplete results are available use up and down arrows to review and enter to select. expression. I had a few red flags but since I was locked in I became stuck with them. I have no hesitation using them again. They had aThe combined purchase price of the distributorships was $18.6 million. I also was given a $125 credit as a new customer. DON'T USE Petro. Get a Quote BBB Rating & Accreditation B Accredited Since: 11/1/1975 Years in Business: 76 Customer Reviews are not used in the calculation of BBB. David Westin speaks with top names in finance about the week's biggest issues on Wall Street. Customer Service Supervisor. It bounced back. I'm hopeful that someone will read this and follow-up since I think the happy customers in my neighborhood are a good indicator of a company's quality. Services, Home & Commercial Services, Emergency Services. Put $0 down on the latest energy-efficient systems. Hence the high price. Our in-house factory trained technicians provide support 24 hours a day, every day. For more information about reviews on ConsumerAffairs.com please visit our Just got oil delivery. I was with them for 12 years. According to the U.S. Energy Information Administration, the average cost for heating oil in 2019 was just over $3.00 per gallon. Recently had a small oil leak and Vincent came out right away. Although I signed with them in November I had my first delivery 1-11-22. Who is Petro Headquarters 9 W Broad St Fl 3, Stamford, Connecticut, 06902, United States Phone Number (800) 645-4328 Website www.petro.com Revenue $18.7M Industry Electricity, Oil & Gas Energy, Utilities & Waste Treatment Petro's Social Media Is this data correct? They don't listen to their customers & charge outrageous oil prices without prior notice to their customer. Petro Star Inc. was formed in 1984 to fill a unique role in Alaska's petroleum market. They would not deliver, they would let you run empty. BBB Business Profiles may not be reproduced for sales or promotional purposes. An independent petroleum refiner in the United States with operations throughout the mid-continent, southwestern and Rocky Mountain regions. Petroleum Services Ltd. Petro Service Limited is pleased to announce its intent to purchase K. W. Petroleum Services Ltd. Petro Service Limited is pleased to welcome Edmonton Pump Service Ltd. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list. Put $0 down on the latest energy-efficient systems. With over 100 years experience, we know how to keep you comfortable, safe and help you save on energy costs. The finished basement smell terrible as well. I paid $4.89 / gallon, Petro pricing, last month, which is still insane. Oil & Propane Delivery, Heating, Cooling, Plumbing, Established in 1958 in Winnipeg, MB, J.A. I called 800-645-4328 but not working number. STAMFORD, CT (October 18, 2000) -- Star Gas Partners, L.P. ("Star") (NYSE:SGU, SGH), a diversified home energy distributor and services provider specializing in heating oil, propane, electricity and natural gas, announced today that it has purchased or signed contracts to purchase seven propane and heating oil distributorships over the past three and one-half months. Not only was he courteous and very knowledgeable about the problem, but he was also able to Bloomberg Wall Street Week, hosted by David Westin, is a reinvention of the iconic Wall Street Week, which aired on PBS for over 30 years and was hosted by late financial journalist Louis Rukeyser. In order for the price of $6.15 to even be contained within that average would mean that there were companies charging less than $3/gallon, which is of course ludicrious. In the US and Latin countries, term gasoline is used, but in Europe and Asian countries its called petrol. Our experts make it their mission to understand your home and the people in it. Home heating oil equipment and services to help you save. Talking with the customer rep her best response was their oil is SUPERIOR than most company. I have fairly new furnace. 9 West Broad St., 3rd FloorStamford, CT 06902, 1000 Woodbury Road, Suite 110Woodbury, NY 11797. No, Petro Home Services does not offer free project estimates. When autocomplete results are available use up and down arrows to review and enter to select. Called later to let me know they were not coming. And that's the Petro promise. Petro Home Services accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa, Financing Available. International Association of Better Business Bureaus. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. That's peace of mind. Included risks and uncertainties are the effects of the weather on the Company's financial results, competitive and propane and heating oil pricing pressures and other factors impacting the propane and home heating oil distribution industries. From this location, we stepped out on our own, and in 1998 officially became Petro Service Limited. round. Talked to them on the phone (twice). Thats criminal, Putin or no Putin. On March 23, 2009, Suncor Energy announced its intent to acquire Petro-Canada, which would form a company with a combined market capitalization of C$43.3 billion. | Terms & Conditions | Privacy Policy | Contact UsTerms & Conditions | Privacy Policy | Contact Us It went great - repairman was courteous prompt and professional, It was a repair on an electric dryer that was under warranty, Petro did a very good job and arrived within their time window. Total repair was diagnosed and fixed quickly. BBB is here to help. The pipeline is owned and operated by PetroChina WestEast Gas Pipeline Company, a subsidiary of PetroChina. I ask to get out even before a delivery was made and they hold you at ransom for $400 in order to get out. Data Provided by Refinitiv. 11/27/2018. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Air conditioning services and equipment to keep you cool. When did Petro Canada merge with Suncor Energy? I used Petro Heating and Air Conditioning Services to fix something. keeping your home up-to-date and in top-notch condition. Get buying tips about Utility Companies delivered to your inbox. I received a bill that was too high, I know that the oil is expensive, but raising the price of the oil from 4.30 to 6.79 is ridiculous. Become a customer Contact us We're here whenever you need us, 24 hours a day, 7 days a week. I was instead met with rude remarks and no solution. We can keep you cool and save in the summer, too with energy-efficient AC equipment, service plan options, special offers and 24/7 service and support. First, you have the variable plan which fluctuates with market conditions and offers no price protection. All Rights Reserved. Petro Home Services. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. The company, established in 1982, operates out of Saskatoon and Regina, Saskatchewan and specializes in the construction, installation and maintenance of petroleum and car wash equipment throughout western Canada. It did not make sense since there was no problem before his arrival. I've been happy with them. Our priority is to ensure a consistently excellent customer offer is available across our network, whether the service station is owned by Shell or by an independent dealer. Motor Fuel, based in St Albans, Hertfordshire, owns about 280 petrol stations under brands including BP, Jet and Texaco. The company, established in 1982, operates out of Saskatoon and Regina, Saskatchewan and specializes in the construction, installation and maintenance of petroleum and car wash equipment throughout western Canada. Put $0 down on the latest energy-efficient systems. Is Petro a gas or oil? time, or property do not do business with Petro. Its location on this page may change next time you visit. Petro also owns Meenan, Champion and Griffith. Petroservice is a service, distribution, installation and construction company in the petroleum and fluid handling industry, headquartered in Saint John, New Brunswick. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Petro Home Services is America's #1 home heating oil and total comfort services provider. Minimum 15 minutes delayed. 1.0. However, the technician told her that without changing the fire assembly, they would not have heat or hot water. I called the office (another terrible experience because the wait lines to talk to someone are so long, every I wind up being a callback) and they said the technicians were 3 towns away. I am very happy I chose Petro Home Services. They arrived on time and performed great. They called at 2 and said they couldn't make it. They installed a new boiler or furnace for oil. Petro Service Limited is pleased to welcome K.W. Petro Home Services was supposed to come to my house to work on the heat and thermostat from 12 - 3 PM today. Unacceptable. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list. $6.509 / gallon for #2 oil. After I received my oil I checked my tank and I was only at a 1/2. They called at 2:30, said they had one stop before me and would be here around 3:30. In August 2009, Petro-Canada merged with Suncor Energy, with Suncor shareholders receiving approximately 60 percent ownership of the combined company and Petro-Canada shareholders receiving approximately 40 percent. ConsumerAffairs is not a government agency. They don't cover items that are expensive and break. Don't renew your contract with Petro. Higher propane, and especially home heating oil costs, may be stimulating increased consolidation in these industries, as well as a flight by consumers to high quality larger distributors such as ourselves.". Get oil when you need them without contract. Boiler serviced Corroded pipe repaired etc. The pipeline was put into trial operation on 1 October 2004, and the full commercial supply of natural gas commenced on 1 January 2005.

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