Create an account Are you an EE Mobile customer? As your business grows, the demands on your internet connection grow too. Fix Problems and faults Contact Chat, phone, or email Contact us about. By phone 0800 800154. Heres how well help put things right. Choose your leased line plan Compare leased line pricing and find the best fit for your business. When you place an order you can keep track of how it's progressing when you can expect it to arrive or be installed. Available 24/7. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Click on the button below to track the parent order. Compared with what we could pay and what we could get elsewhere, BTnet Leased Line was a no-brainer. Whether you run a small or larger business, we have a BTnet solution for you. Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. BT Business App Save time, manage your account, and check your services at your fingertips Starts with two letters followed by six or seven alphanumeric. Box 730, Warrington, WA4 6WU, In the drop-down menu, choose Contact BT Business, Then choose the product you want to talk about. Search The Phone Book from BT to find contact details of businesses across the UK. BT Business: 3 Cautionary Lessons of Bad Customer Service - Boagworld BT broadband complaints. From top tech articles to new events coming your way, and from cases studies to digital transformation inspiration, find it all in one place. Enjoy a reliable, fast and consistent connection on your cloud applications including Microsoft, Apple, Google and Amazon when you use a BTnet Leased Line. Broadband & internet BTnet When you have a broadband connection, you share your bandwidth with others. If you need to write to us, please check the back of your bill for the right address to use. Necessary to provide basic functions of the website such as page navigation. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. Contact | BT Business billing complaints | BT Business We are processing your online WhatsApp us, The quickest and easiest way to contact us. How do I contact BT? | BT Business Everything you need to know about our business leased line, guaranteed network speeds and a connection that never drops. Your order number will look like one of these. Message. This will involve a complete review of your complaint to make sure nothing has been missed. Contact BT Business. That means you dont need to share it with anyone else, so theres no risk of lags when youre on that all-important video call. Report a fault online to put things right. Every single time. You should never need to contact BT Openreach unless youre reporting an issue with street furniture such as telegraph poles, fibre cabinets, etc. A digital phone line for voice, video and messaging with in-depth analytics, automatic call routing and an online portal, A dedicated connection at our lowest ever price. BT One Braham Braham Street, London England E1 8EE Get in touch via our contact form or ring us on: + 44 20 7356 5000 (general enquiries only) Show location on Google maps Billing enquiries Visit our Billing FAQ page. Report a fault | Broadband & phone fault reporting | BT Business Simply follow the instructions and you might not need to call BT Broadband. You'll find it on your bill. Free from UK landlines. BT Business App Save time, manage your account, and check your services at your fingertips If you're not happy with how your complaint has been dealt with, our guide will tell you what to do. By phone +441635 691702 If calling from abroad Available 24/7 for lost or stolen mobiles Cost of the call will depend on which country you are calling from. Weve broken down each way you can contact BT so you can choose the best option for you. Live chat, phone or email for business billing enquiries, No matter how hard we try, we don't always get things right first time. Bring your people together with tools for easier communication and collaboration, and power their productivity with our customer contact solutions. You need your billing account number. We offer reliable connectivity, but sometimes faults do occur. Whatever industry youre in, weve got tailored solutions to help your people work smarter. The BT phone number and IVR options are available in the table below. Visit our online customer service help and support areas The quickest and easiest way to contact us By phone 0800 800 156 Monday - Saturday 08:00 - 18:00 Free from UK landlines. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Below are the BT Phone numbers you can use to get through to discuss your BT Cloud or Email accounts, as well as getting help with any suspicious calls, emails, or texts that your might have received. Using Wi-Fi that doesnt drop. Save your business 216 by locking in our Fibre 76 (broadband only) offer at 25.95/month (was 34.95) until April 2024. When you have team members working from different locations, a connection you can rely on is more important than ever. Well work with you to develop a tailored package that meets your needs, from super-fast 5G to hardware and devices to keep your whole team connected, no matter where theyre working from. BT Business Care @btbusinesscare We're here to help with any questions about your BT Business products or services, 8am to 8pm Monday to Friday. Sorry, something went wrong. Maybe there's a problem with your order. When you place an order, you can keep track of the progress and when you can expect it to arrive or be installed. From backing up data to sending hefty files, the UKs no.1 dedicated leased line can handle it all. In the table below, youll find each BT phone number, as well as the IVR options you need to press to reach the right department. Tracking your BT Business order online MiCloud UC and CC order enquiries: 0800 345 7984 Monday-Friday 09:00-17:00 MiCloud and MiCloud Advance order enquiries: 0800 181 556 Monday-Friday 09:00-17:00 All other order enquiries: 0800 800 152 Monday-Friday 08:00-18:00 i Track your order online - no need to call Popular FAQs BT Business on the App Store BTnet Express From 50Mbps Ideal for smaller businesses Choosing a BT phone number or contact method is important to get a better customer service experience. BT Business broadband, phone line, email or Cloud Voice services not working properly? View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Contact | Phone line & services | BT Business Business help Phone line & services Contact Phone line & services Popular Commonly asked questions Setting up Get up and running Using Making the most of . The Phone Book ; The Phone Book Find a Business. Get BT email help to manage your BT email account, learn about security, setting up, logging in and how to reset a password. You can find our standard Terms and Conditions at www.bt.com/terms. Download it now to be totally on top of things: View, pay, and download your bills. Another great way to contact BT without calling is to use the BT live chat service. Representative Office. Our dedicated internet lines are tailored to suit your business needs, with different packages according to your requirements. Suitable for larger businesses in a range of different circuit options, BTnet Ethernet access offers a fast connection for data-hungry businesses. BT Business Care (@btbusinesscare) / Twitter And if you cant find an answer, go ahead and ask your own question to the BT Broadband Community. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Cyber-attacks are on the rise, and you cant afford to be complacent when it comes to internet security. Search The Phone Book from BT to find contact details of businesses across the UK. Its really that simple to contact BT Broadband by SMS. Search The Phone Book from BT to find contact details of businesses across the UK. Our contact centres in the UK and Ireland are open to help keep you connected, but we have fewer people available to take your calls. However, a well-designed system should route a customer to the right person. Get help for all your BT Business products and services. If your requirement is for IT hardware, software and solutions and you don't have a usual IT Specialist, or you don't know their contact details, then please email sales@businessdirect.bt.com. Its as simple as sending a message, answering a few verification questions, then getting your BT Business problem solved. track your order. It's not just quicker to view bills and track orders, you can even test the speed of your broadband. order and you'll shortly receive an email with an order number you can use to We have the UKs biggest network, delivering unrivalled coverage, capacity and resilience. That means you get fast, reliable speeds. These cookies allowed us to study how users navigate on the website. To quickly and securely report faults with BT Business broadband, phone line, email or Cloud Voice services, first log in. charity shops in Kingstanding (Birmingham) | Type of Business | The IT Support For Business | 24/7 IT Support | BT Business Our BTnet platform is custom-built to provide your VoIP technology with super-low latency. Suitable for smaller businesses who need more than what broadband can offer. The available options are: To contact BT Broadband by phone, you will need to call the number in the table below and follow the IVR instructions to get put through to the right department. The BT Business live chat is available Monday to Friday from 8am to 6pm and you can access it by following these simple steps: If BT live chat is available for your enquiry, you will see a button marked Chat now. BT Group | LinkedIn For full Terms and Conditions and Service Level Agreements (SLAs), visit the BTnet Leased Line heading at business.bt.com/terms under the Broadband and Internet dropdown. More about managing faults How you do popular tasks Request a copy bill Request a copy bill Best way to get a copy of your bill is to download one with My Account, or on the BT Business app. Phone lines Featureline & Embark Cloud Voice Express ISDN30/30e 08 & 09 Compare leased line pricing and find the best fit for your business. The Phone/Broadband/Fault Reference Number you have entered is invalid, please try If you need help quickly, use the other contact options. You can also find the BT opening hours so you dont call when the lines are closed. Prices ex VAT. Weve got your order request and will be in touch soon to complete your order. The Executive Committee assists the chief executive to: develop group strategy and budget for approval by the Board If your BT complaint is still unresolved or you feel that it wasnt dealt with appropriately at the first step, you can ask for your BT complaint to be escalated. Garden Furniture and Ornaments in M9 6 - Thephonebook.bt.com decking in Hutton Buscel (Scarborough - Yorkshire) | Type of Business Mobile costs may vary. View bills, set up and manage devices, check service status, speed and much more. Use the contact options below once you have placed your order. Set up and alter your Direct Debits. Don't worry, if you don't have the details of these accounts you can still track Theyre available Monday to Sunday 7am - 10.30pm and you just need to go to the BT Broadband Help page on the Broadband Provider's website to begin. There are lots of quick and easy options to manage your . Search The Phone Book from BT to find contact details of businesses across the UK. If you want to track a home order, click the button below. We're here to keep your teams connected as the trusted partner of businesses around the globe. If an engineer needs to fix the fault, you can choose the best time for them to visit. Subject to credit check, business registration and a 5-year minimum term. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. Log in to report a fault and youll go straight to the correct place to fix problems. BT Group is one of the UK's largest businesses, directly employing more than 80,000 people across various brands, including EE and BT Business. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. This will connect you with a BT Broadband Specialist so you can have a text conversation with them. Our purpose is as simple as it is ambitious: we connect for good. Dont miss our hassle-free ways to help yourself. BT.com Business In the table below you can find all the BT phone numbers for business customers and the relevant IVR options to get through as quickly as possible. All prices exclude 20% VAT. Starts with 5 or 6 numbers, followed by 6 numbers. Website. This means finding the right BT phone number can be more difficult than you first thought. This is just a tiny fraction of the information contained on BT Business' contact page! Read more about our network latency here. Its quick, easy and available 24/7. IT Support For Business | 24/7 IT Support | BT Business Products & solutions Business support Business IT support services IT support for business Get 24/7 IT support for computers, servers and mobile devices from our team of UK-based experts. Monday-Friday08:30 - 17:00Free from UK landlines. When people connect, there's no limit to the good they can do. This can be done in the following ways: When you initially make your BT complaint, the provider will do its best to find a solution right away. Choose from BTnet Express, perfect for smaller businesses, starting from 195 a month, or BTnet with matching upload and download speeds of up to 10Gbps. It is chaired by the chief executive. If your problem is more complex and requires an engineer visit, BT Broadband will contact you in less than 15-minutes to book a slot thats suitable for you. The good news is that BT has a strict complaints Code of Practice thats Ofgem approved, so you can rest easy that your BT complaint will be taken seriously. If the system doesn't recognise what you've said, you will be able to choose from the options menu. Contact BT for help and support with your BT broadband, TV, home phone or mobile. Adjust your speeds to align with your needs: it's internet that grows with you. Get a 200Mbps leased line for 299/month (ex VAT) and keep it at that price for five years. Online, report a fault with your broadband, phone, or BT email. If you need help quickly, use the other contact options. Its consistent, reliable connectivity for your business. So you get the same service, and it could save you time too. Change your UK billing address. Cookies used for marketing and advertising purposes. Complete account control at your fingertips. Contact BT | Call us or chat online | BT Help New BTnet EAD customers only. For example you could say "bill enquiry" to be put through to the BT Business billing department, or if you have a technical issue you could say "report a fault". Contact BT . You can request your BT complaint to be escalated at any time, but it is often better to allow a little time for BT to look into your complaint before you escalate it. The Future is Now: Combat sophisticated cyber-threats with smart technology and continuous staff training. It's not just quicker to view bills and track orders, you can even test the speed of your broadband. The fastest way to get through to the right person on the BT Business phone number is to simply say what you need help with. BT Business | UK's Best Phone & Business Broadband Provider Text HELP and your landline phone number to 61998 BT Broadband will run some test You'll get a follow up call within 30 minutes It's really that simple to contact BT Broadband by SMS. Has hybrid work affected my offices bandwidth needs. Requesting a copy bill Check service status If youd rather just get out your smartphone and send a message, BT Broadband have this as a contact option. Unfortunately, BT's phone system is not well designed. We aim to respond to your email within 48 hours - excluding weekends. water purification and treatment in Seaford (Sussex) | Type of Business WhatsApp us, The quickest and easiest way to contact us. BT Headquarters For corporate enquiries only - call or write to us at our registered office: 020 7356 5000 BT Group plc 1 Braham Street London E1 8EE Registered in England and Wales No. T&Cs apply. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. We know that the internet is key to your business, and downtime means lost revenue. BTnet is optimised for voice traffic, including Cloud Voice and SIP services from BT. BT Phone Number for Customer Service & Broadband - Selectra Search The Phone Book from BT to find contact details of businesses across the UK. Thats why we offer market-leading 100% target service level availability, aiming to keep your leased line connection up and running at all times, with no outages. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. To contact us by live chat, email or phone, visit: Residential customers You're currently on the BT Business website so if you need phone numbers or chat for your home account, please contact BT on our home website. BT.com Business My Account Log in Username / Email Password Forgotten login details Not registered? Our activities added 24bn to the UK economy. The BT Broadband forum is filled with useful information and questions asked by other customers. Our SME solutions are for you. If you're calling from you BT Mobile phone number, you can also just dial 150 instead of the full number that is listed in the contact table below. You can use the BT Business WhatsApp to help with the following kinds of queries: The services and products mentioned on this website may only represent a small selection of the options available to you. Discover solutions that are built for your business, whatever you do. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide. Search The Phone Book from BT to find contact details of businesses across the UK. Optimised for hybrid working, BTnet Leased Line ensures you have business-grade calls, every time. Got up to 250 employees? This is a generic error message to tell your something is wrong, Starts with BOS followed by eight numbers, Starts with BT followed by six to nine characters, Starts with GBT followed by five to seven characters, Three letters, three numbers and then two letters, Starts with PX followed by letters and numbers. Our SME solutions are for you. Small and medium businesses Got up to 250 employees? Achieve a smarter digital future with our technology and business solutions for public sector providers. T&Cs apply. Raise a general billing enquiry. Running cloud-based applications. If an investigation is required, BT will give you an indication of how long it will take and when you can expect an update. We aim to fix any faults within five hours day, night, or weekends. Sometimes we can identify and fix a fault at the same time.
